If we were going to implement newsgroups in literature-survey courses again, we would introduce them to our students differently. Foremost would be efforts to familiarize students better with the newsgroup format, our goals for using it, and the students in the other classes with whom they would be corresponding. For example, before having students enter a newsgroup, we would discuss common rules of "netiquette" (Internet etiquette) that can help keep online interactions from devolving into flaming. In addition, we would have students interact in the newsgroup for a longer period of time to increase their mutual familiarity; if possible, we would even plan our full syllabi together and use the newsgroup throughout an entire semester. Having the members of the different classes meet one another face to face at least once could also decrease possible newsgroup alienation. Finally, we would emphasize newsgroups' function as a brainstorming medium that all individual participants can use to explore their ideas. That is, we would avoid having our separate classes discuss material before they contribute newsgroup messages so as to minimize the initial perception of predetermined identity according to class "blocks." On this count, after we introduce students to writing and sending newsgroup posts in class, we might ask them to continue doing so outside class, on their own time, so that each participant's voice is relatively distinct and does not necessarily appear in a set of messages composed by fellow class members.
In conclusion, it would be wrong to make large claims about newsgroups and InterChange based on the limited evidence from our classes' exchanges. What we can say is that our examples suggest productive ways to apply the two forums in a course favoring multi-perspective interpretation. Our evidence also shows that whatever the forum, pedagogies favoring diversity and discussion will inherently involve issues of conflict. Debates and disputes in media like newsgroups and InterChange can have productive results, especially if they are managed appropriately. Our largest conclusion is that strategies for productively negotiating difference are crucial to the success of multiple-perspective pedagogies in conventional or computer-aided classrooms.